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Liquor store POS onboarding process

Your Liquor Store POS Onboarding Timeline | 5 Easy Steps

Industry Insights | January 4, 2023 | ll_cheers

As liquor store owners ourselves, we know how daunting switching liquor store POS systems can be. And don’t even get us started on if you’re a new owner. Setting up a new POS from scratch is oftentimes even more difficult, especially without help. 

Luckily, we are experts in liquor store point of sale and our onboarding process is simple, quick, and easy. With as much or as little help from us as you’d like, we can get your new liquor store POS system up and running in as little as half a day! 

Once you’ve launched, we won’t leave you hanging. Keep reading to understand your liquor store POS onboarding process with Cheers POS, and how we offer the best support in the industry. 

Step 1: Get to Know Your Needs

Prior to setting up your new POS, we want to take the time to get to know the needs of your store and staff. During this step, we’ll want to get to know the answers to questions like: 

  • How much business do you do every day? 
  • Do you want to keep your own hardware? 
  • Are there certain features of your current system you’re attached to? 
  • What are you looking to gain from a new POS system? 

This information helps us to ensure we are the right choice for your company

Step 2: Order Hardware

Depending on the needs of your company, we’ll recommend the best hardware for your new liquor store POS. We never pre-order hardware! This allows us to offer our clients the most up-to-date hardware in the industry. 

If you’re interested in cutting some of the costs of your liquor store POS upgrade, there are quite a few ways, including keeping some of your original hardware.  Our main priority is doing what’s best for you and your company, so if that means sticking with some original scanners and screens, we can do that. 

Step 3: Set Up a Launch Day

The next step is a simple one: we’ll take a look at our calendars and set up a day to begin the liquor store POS onboarding process! This will be the process of physically setting up the installation in your new store and walking you and your team through the new system. The best part? The process is incredibly quick; it can be done in as little as half a day with as much or as little guidance from us as you’d like. You don’t even have to close your store!

Reminder: you can always set up a demo with us at any time. This allows you and your team to see what Cheers can do for you prior to making the committment. 

Step 4: Launch

The big day has arrived! It’s time to launch your shiny new POS system. Here is a day by day look at your liquor store POS onboarding process.

Day 1

For the first day, we’ll come in early to install the hardware with you and get the system up and running. Typically, we have at least one checkout lane fully ready to use the new system by noon at the latest. This means we’ll be ready to roll right around when your store opens. This way, you don’t lose any business during your system upgrade. 

We make sure you know that we don’t just toss out your old system. We’ll keep it around so you can use it as a point of reference during training. You can always use it to pull sales data from in the following few weeks while the new system builds data.

For some stores, this first day is more than enough to get them up and running on their own! We never overstay our welcome, so if you’re ready to fly solo, we’ll get out of your way (with our exceptional customer support always available to you, of course). 

For others, another day or two of training is required to ensure all aspects of the new system have been looked at. 

Day 2

By day 2 you should be feeling a bit more comfortable with your new POS system, but there will still be plenty to learn. We’ll continue training you in real time as customers are checking out, and in the downtime we’ll go over things like invoicing, gift cards, and wholesale

You can bring in different employees on day 2 to take a look at the new system and ask questions to your Cheers representative. We are always more than happy to walk as many of your team members through the process as needed. 

Day 3

Depending on how many employees need training, and how comfortable you feel with the system, we may stay for another half day to continue going through the myriad features of Cheers POS. This could include inventory counting and ordering, printing shelf tags, and purchasing. 

Step 5: Fly Solo with Continual Customer Support

After your launch, you’re entitled to a lifetime of remote customer support! When we started Cheers POS, we knew we never wanted to put limitations on our support program—you can call us anytime about anything and a friendly, knowledgeable support representative will help you with your concern. 

Step 6: Enjoy the Heck Out of Your New POS System!

We know how important the POS system is for the overall functioning of your business. Why wait to upgrade when you know the liquor store POS onboarding process is such a simple one with Cheers POS?

The last step for your onboarding process is to enjoy the function of Cheers that make your life so much easier. You deserve it, and that’s why we do it. 

Who Is Cheers POS?

 

Cheers POS is a company created by liquor store owners for liquor store owners. When founder Edgar Rada was a teenager, he spent afternoons and weekends helping his dad with inventory, sales, and invoicing at his liquor store in St. Mary’s, Kansas. 

Edgar learned firsthand how chaotic liquor store management can be. He wanted a solution, a device that would let you do payroll, order wholesale, and manage your sales all in one place. Thus, Cheers POS was born, as most good ideas are, surrounded by lots of booze.

The point is: we know liquor stores because we are liquor store people. We decided to address some of the biggest problems in the liquor store POS industry because we know how frustrating it is to work around them. We founded Cheers POS on a drive to simplify and expedite your liquor store management. That’s what makes it the best POS system for small liquor store owners and big corporations, too.

We’ve talked with the big players. We’ve sat down with them over dinner (and drinks 😉) to discuss the issues. We may not have been around the longest, but we know what we’re talking about, and we’re not all talk, either. It’s time to invest in a liquor store POS that will make it simple, easy, and efficient to run your business. 

What Can Cheers POS Do?

Take a closer look at some of the functions that make Cheers POS the best liquor store POS solution in the industry. 

Integrated credit card processing

It’s pretty simple; you choose your credit card processor with the help (or not, it’s totally up to you) of our unparalleled customer service and our cloud-based platform allows you to accept fast and secure cash and card payments. It’s integrated credit card processing at its best!

Invoices and reporting

Without a proper, all-in-one liquor store POS in place, it can often feel like you’re playing a guessing game. Our comprehensive invoicing and reporting system tracks sales reports, inventory reports, employee time logs, register logs, and more.

All of this data is easily accessible to you at any point in time so that you can make informed decisions about hiring, ordering, and anything else you might need. 

Inventory management

Ah, yes. Purchasing, ordering, and tracking inventory—a liquor store owner’s most beloved part of the job (said no liquor store owner ever). Cheers POS turns inventory management from a frustrating guessing game to a powerful, easy-to-use resource. Some of the tools you’ll have available to you when you go with Cheers POS include:

  • Advanced reporting for daily, weekly, monthly, or yearly sales reports
  • A live view of your markups and margins
  • Easily see your total inventory value
  • Detailed inventory loss reporting and documenting
  • Built-in purchase order creation
  • Sophisticated keg management system

Purchase order automations

Remember what we said about Cheers POS saving you time and money? Our purchase order automation system has a lot to do with that. Created with wine and spirit owners specifically in mind, this function of Cheers POS system moves your purchase orders directly into your invoicing system to reconcile or adjust! You’re welcome 😇

Wholesale management

You want the info on the products you’re ordering wholesale? You’ve got it. Cheers POS shows you a robust collection of data regarding potential wholesale purchases. This way, before making an order, you can take into account how well it sells, its promotion history at your store, and more! 

Contact Us to See a Demo!

Want to see what Cheers can do for you before taking the leap? No problem, we would too! That’s why we offer a free demo of how our POS system is a solution to all your liquor store needs. 

We are headquartered in St. Mary’s, KS, but we serve clients all over the country. Travel is always included in each of our packages, and we can’t wait to come check out your store. So, invite us over, and let the good times roll. 

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